Cause
Resolution
- Open the registry editor and export the following key to a .REG file.
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\HP Standard TCP/IP Port - Delete the following registry key.
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\HP Standard TCP/IP Port - Open the .REG file created in step 1 with Notepad.
- From the Edit menu, choose Replace.
- Replace all instances of "HP Standard TCP/IP Port" with "Standard TCP/IP Port" and save the file.
- Double click the .REG file to import it.
- Change the "Driver" value under the following key back to "tcpmon.dll".
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port - Restart the Print Spooler service.
(e.g. HKLM\Cluster\Resources\<GUID>\Parameters\Monitors\HP Standard TCP/IP Port)
src:
https://support.microsoft.com/en-us/kb/2411921
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